shipping policy

SHIPPING POLICY

Shipping Times:

We work with trusted international suppliers to bring you quality products at great prices.

• Processing Time: 2-5 business days (time to prepare and ship your order) • Delivery Time: 7-30 business days depending on your location

  • US orders: Typically 7-15 business days
  • Canada & Europe: Typically 10-20 business days
  • Other international locations: Typically 15-30 business days • Tracking provided for all orders

Please note: Processing and delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.

Shipping Costs:

• Free shipping on orders over $100 • Orders under $100: $12 flat rate shipping

Where We Ship From:

Products are fulfilled by our international suppliers and may ship from various locations including the US, China, and other countries depending on product availability and your location. This allows us to offer you competitive prices and a wide product selection.

International Shipping:

• Available worldwide to most countries • Delivery times vary by location (see estimates above) • Customs & Duties: International customers may be responsible for customs fees, duties, or taxes imposed by their country. These fees are not included in your order total and are the customer's responsibility.

Order Tracking:

• You'll receive a tracking number via email once your order ships (usually within 2-5 business days) • Tracking updates may take 24-48 hours to appear in the system • Track your order using the link provided in your shipping confirmation email

Shipping Delays:

Occasionally, delays may occur due to: • Customs processing • High volume periods (holidays, sales events) • Weather conditions • Carrier delays

If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate.

Lost or Stolen Packages:

If your tracking shows delivered but you haven't received your package: • Check with neighbors or building management • Verify the shipping address on your order • Contact us at delroybeck2@gmail.com within 48 hours

We'll work with the carrier to resolve the issue.

Questions?

Contact us at delroybeck2@gmail.com Response Time: Within 24-48 hours